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ZED USA Corporation and its
affiliates (which means subsidiaries, parent companies and other entities under
common control or management) (collectively, "ZED USA", “we” or “us”) are committed to maintaining the
privacy and security of information collected about you, which includes your
personally identifiable information and personal data (“Personal Information”) and non-personal information. This Privacy Policy describes our
information gathering practices, the ways in which we use and protect this information
and your options with regard to its collection and use. Further, ZED USA is
committed to complying with all applicable laws and regulations governing the
collection and use of Personal Information. All use of ZED USA’s products,
services and applications (collectively, “Services”),
and access to our websites, portals and WAPsites (collectively, “Websites”) is subject to this Privacy
Policy. By using our Services or accessing our Websites, you agree to our
collection and use of your information as described in this Privacy Policy. ZED
USA reserves the right to modify this Privacy Policy from time to time, so
please do review this Policy periodically. Your continued use of our Services
and/or Websites signify your continued acceptance of any changes to this
Policy. Contents
of Privacy Policy 1.
Introduction 2. Information
Collected and Purpose of Collection 3. How the
Personal Information is Collected 4. Sharing of
Information 5. Transfer
of Personal Information 6. Information
Security 7. Children 8. Contests,
Sweepstakes, Promotions and Surveys 9. Updates 10. Customer
Privacy Controls and Contact Us 11. Your
California Privacy Rights 1.
Introduction ZED USA is committed to the privacy of its customers and
subscribers. As part of our commitment, this Privacy Policy sets out to explain: -
what
information is collected and how it is collected -
the purpose of this collection and how the information is used -
users’
options regarding the collection, storage and use of their information -
how
this information is secured Please be advised that if you access our Services from a
third party platform or other social networking site (collectively, “Third Party Sites”), you may be
required to also understand and agree to the Third Party Sites’ Terms of
Service and Privacy Policy. 2.
Information Collected and Purpose of Collection You acknowledge that ZED USA
collects and processes your Personal Information and other non-personal
information in connection with your use of our Services and our
customer-provider relationship, including for the following purposes: ·
to deliver the Services to you (which
may include providing your Personal Information to the relevant mobile
telephone operator, aggregator, storefront or the like, to enable the same to
invoice the Services for billing purposes) ·
to
enhance, manage and develop the Services ·
to
check and improve the quality of our Services and Websites and enhance the
customer experience ·
to
contact you regarding Services updates, promotions and offers and to deliver
personalized marketing and Services information which may be of interest to you ·
to deal with security, platform or network
issues ·
to
investigate and enforce potential breaches of our Terms of Service or any preventive or other action in connection with
any illegal or unauthorised activities ·
to
understand customer behaviour and preferences ·
to
deal with technical and performance issues ·
for
advertising and marketing ·
to
inform users of new products or promotions ·
to
provide technical, customer or other support Personal Information is information
that identifies you and may include (but is not limited to) your name, e-mail
address, phone number, carrier, your physical location and that of your
mobile/access device(s), your gender, payment, technical and usage information.
Non-personal information is information that does not identify you. This information includes (but is not limited
to) non-personal or aggregated demographic information including technical
information, information about your mobile, access device, hardware and
software, and other information provided
in the course of using the Services and account/usage preferences. Access to and use of the Services
require the use of SMS and other communication, and you will not be able to
continue using the Services unless you agree to receive SMS and other forms of communication
(as applicable) from ZED USA and provide
certain information to us. 3.
How the Personal Information is Collected Here is some of the information ZED
USA gathers and how we do that: Information You Provide: ZED USA collects, maintains and uses
information you give us as necessary to enhance and provide quality service and
products. You provide us with information when you interact with us or purchase
Services, for example when you search, buy, participate in a contest or questionnaire,
or communicate with customer service. As a result of those actions, you might
supply ZED USA with such information as your name, address, e-mail address,
phone number, carrier and phone model, payment and financial/credit card
information. Automatic Information: ZED USA receives and stores certain
types of information when you interact with us or use our Services. Examples of
the information we collect and analyze include information about the device or
equipment that you use (such as device/equipment type, serial or identification
number, settings) and information about the operation of the device/equipment
used to connect to our platform or the network or to obtain the Services, such
as device ID or IP (Internet Protocol) address and geo-location. We also obtain
information in connection with your use of our Websites. Information From Other Sources: For reasons such as improving the personalization
of our Services, we might receive information about you from other sources. We
also sometimes obtain commercially available marketing information about
customers and potential customers. Usage Tracking And Advertising: ZED USA gathers information about your usage of our Websites
or Services using various technologies such as cookies, flash cookies, widgets,
log server files, analytic metric tools and other analytic technologies. Tools
like these collect information about your usage of our Websites and Services such
as preferences, session information and record past activity on a site in order
to provide better service when visitors return to our sites. ZED USA also uses
that information to personalize the customer experience, advertisements and
marketing efforts. The "help" function of
most browsers will tell you how to prevent your browser from accepting new
cookies, how to have the browser notify you when you receive a new cookie, or
how to disable cookies altogether. 4. Sharing
of Information Information about our customers is
an important part of our business, and we are not in the business of selling it
to others. ZED USA customers must opt or consent to share their Personal Information. We may release account and other Personal
Information when we believe release is appropriate to comply with law or other
legal process; to enforce or apply our Terms of Service and other agreements
and proprietary or legal rights, to respond to emergencies, to obtain payment
for, monitor or promote our Services, to personalize your user experience and
analyse usage of our Services and Websites. This may include exchanging
information with other companies and organizations for fraud protection and
credit risk reduction. ZED USA may employ other companies
and individuals to perform functions or services on our behalf. Examples include
fulfilling orders, billing, analyzing and managing customer and Services data,
marketing assistance, processing payments, and providing customer service. They
have access to Personal Information needed to perform their functions, but may
not use it for other purposes and are required to handle such Information in a
manner which is consistent with this Policy. If you purchase Services offered by
ZED USA in conjunction or in partnership with another entity, your information
(including Personal Information) may be received by both ZED USA and that
entity. In this case, that entity’s
privacy policy and/or practices may apply as well, so you are advised to review
such policy and/or practices. Please be
informed that we are not responsible for such third party’s privacy policy or
practices. Our Websites and Services may
contain promotions from third parties that may link to their own websites. Zed
USA is not responsible for the privacy policy or practices of these websites or
their content. You are advised to review their privacy policy and contact them
directly if you have any questions. In connection with your use of our
Services or Website, you may decide to participate in live, mobile or on-line
discussions, forums and other forms of social networking or you may choose to
disclose your information in the course of such participation or providing user
generated content. As these kinds of
forums are accessible to other users, caution should be exercised when sharing any
personally identifiable information with these forums. ZED USA is not
responsible for any information which you may provide to or share with these
forums. 5. Transfer
of Personal Information In view of our international
operations, Personal Information may be transferred across state or national
borders for the purposes of data storage, consolidation, retrieval, processing or
to effectively manage customer information. These computer systems and
facilities may be located in the United States, and in various countries within
the European Union, Asia and/or Latin America and elsewhere. By submitting your
Personal Information or using our Services or Website, you consent to the
transfer, storage and processing of your Personal Information. In the event that ZED USA enters
into a merger, acquisition or sale of all or part of its business or assets,
Personal Information may be transferred to the successor organisation. 6.
Information Security ZED USA is committed to the
protection of customer information and uses generally accepted methods to
protect your information, including encryption technologies and other
appropriate security controls when transferring, receiving and storing Personal
Information. However, since no security measures
are absolute, ZED USA cannot provide any guarantees that the Personal
Information is 100% secure or that unauthorised access or hacking will not
occur. Accordingly, it is important for you to protect against unauthorized
access to your Personal Information and computer or mobile device and to keep
your information secure. 7.
Children For certain of our Services or in
certain jurisdictions, you must be at least 18 years of age to use such Services.
Please refer to the applicable Terms of Service for specific age restrictions
or requirements.In accordance with the Children’s
Online Privacy Protection Act and ZED USA’s policy, ZED USA does not knowingly
collect from or share Personal Information of children under the age of 13. It’s possible that Services
purchased for family use may be used by minors or others may purchase Services
for minors without our knowledge. Please be aware that if this occurs, any
information collected will appear to be that of the adult-subscriber(s) and
treated as such. We encourage parents to supervise their
children’s mobile/on-line activities and use a parental control tool to prevent
children from disclosing Personal Information without parental consent. If a
child under the age of 13 has provided Personal Information without the consent
of a parent, guardian or legal representative, please contact us at the address
below. Upon verification, we will delete the information from our records. 8. Contests,
Sweepstakes, Promotions and Surveys ZED USA periodically operates
contests, sweepstakes, promotions and surveys (collectively referred to as “Contests’) that may require
registration or the submission of Personal Information. Participation is
voluntary and you will have the opportunity to decide whether or not to
disclose such information. If you choose not to provide your
information, you may not be able to do certain things, like enter a Contest, or
communicate with us for that purpose. If you choose to provide your
information, we may use this information in accordance with the operation of
the Contests, to contact you for winner notification, prize delivery
confirmation or other related purposes, (refer to the rules of each Contest for
details about how your information will be used). We may also ask your
permission to allow us to publicly post or publish some of your information,
such as on a winner's page, in the event you win a Contest. Except as required
by applicable law, we will not post/publish your information without your
permission. We may send details of our offers to
you or on behalf of our marketing partners or affiliates. If you do not want to
receive such offers, you may use the-opt out by sending an e-mail to helpusa@zed.com, sending a request to Zed USA by
post (to the address specified below) or calling the helpdesk numbers provided.
ZED USA may send you commercial
information relating to Contests, surveys or products or services similar to
the Service which may be marketed by ZED USA by electronic means (including e-mail
and/or SMS). This purpose shall continue to apply after the end of the
contractual relationship – i.e. the Service – until you revoke your consent to
that end, if ever). If you provide information in
connection with a Contest or other event which Zed USA is organising or
sponsoring with another entity, you may also be providing information to that
partner or co-sponsor. Please also refer to that partner or co-sponsor’s privacy
policy and/or practices. You may refuse to allow your
information to be processed for promotional and commercial purposes by sending
an email to helpusa@zed.com, sending a request to Zed USA by post (to the address
specified below) or calling the helpdesk numbers provided. 9. Updates By using ZED USA’s Services, you
signify your agreement to the terms of our Privacy Policy. We may update or
modify this Privacy Policy from time to time. Any such update or modification
shall be effective immediately upon posting on our websites at http://www.9squared.com/privacy.asp. You are encouraged to check this
website for updates from time to time. 10. Customer
Privacy Controls & Contact Us You may exercise access, cancel, rectify
and update your Personal Information (without retroactive effect) by emailing
ZED USA at helpusa@zed.com or by sending a request to ZED USA
by post (to the address specified below) or calling the helpdesk numbers
provided. You may also limit various marketing
or other communication from ZED USA by sending an email to helpusa@zed.com, sending
a request to Zed USA by post (to the address specified below) or calling the
helpdesk numbers provided. Please note that even then, we may still communicate
with you for the purposes of providing you with information or to obtain
information for the purposes of activity initiated by you or for other
transactional reasons. If you have any questions or
concerns about this Privacy Policy, you may contact us by e-mail, phone, or
mail as follows: Email:
helpusa@zed.com By
mail: Zed USA at 8200 NW 41st St., #300, Miami, FL 33166 By
phone: 1-866-272-9292
Monday through Friday 9AM to 5PM (EST) on working days, or leave a message 24
hrs a day. 11. Your California
Privacy Rights The
California Civil Code Section 1798.83 entitles California customers to opt out
of disclosure of their information to third parties for direct marketing
purposes. If you are a California resident and wish to opt-out of this
disclosure, please contact us through the contact details in Section 10 above. |
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| Terms and Conditions | Privacy Policy |
| www.zed.com. All rights reserved. |
